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SCC CRICKET CUSTOM PLAYERS ENGLISH WILLOW CRICKET BAT
SCC CRICKET CUSTOM PLAYERS ENGLISH WILLOW CRICKET BAT

SCC CRICKET CUSTOM PLAYERS ENGLISH WILLOW CRICKET BAT

BAS25C0B

Retail Price
$1,785
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$1,699
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$1,699
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SIZE

Design your dream bat with Southern Cross Cricket!

Now you can order a fully customised bat design, guided by the experts at SCC.
Made from premium butterfly English willow.
Player-specified profile, handle, weight, balance, and finish - your choice!
Custom sticker and branding options.
Hologram authentication to guarantee originality and traceability.
Handcrafted in Australia.

Fill in the form below to secure your Custom SCC Bat purchase!

Size Guide

Cricket Bats



At the Greg Chappell Cricket Centre, we know purchasing a new cricket bat can be an exciting, but sometimes daunting task. That's why we're happy to assist you in any way we can to select and prepare your new cricket bat!

Arguably the most exciting piece of cricket equipment you can buy yourself; here's your guide to selecting that perfect piece of willow.



1. Bat Size - Get It Right From the Start

This is fundamental. Junior bat sizes range from 00 (smallest) to SA (Small Adults)
Size 00, 0, 1, 2, 3, 4, 5, 6, Youth/Harrow, Small Adults

For juniors who might be just about to start their cricketing journey, the bat should reach your hip bone comfortably when standing upright with the bat resting on the ground.

Senior size bats are usual:
Short Blade (SB), Short Handle (SH) , Long Blade (LB) 

The most common adults size bat is the Short Handle, which suits the vast majority of players. Long Blade bats are available for taller players (typically over 193cm) who prefer a longer hitting area. Short Blades can be perfect for those with a slighter build, this could be an adolescent moving into their first senior bat, or a female cricketer

Always check the manufacturer's size chart and where possible, get a fitting from one of our GCCC Kit Crew – a bat that's too long or too short will throw off your balance and timing.

SIZE GUIDE

 

2. Bat Weight
This is highly personal.
For Junior bats, the manufacturing will always try to make these as lightweight as they can for the kids.
For Senior cricket bats, they typically range from 2lb 7oz to 3lb+.

Too Heavy: A bat that's too heavy will slow your bat speed, make it difficult to adjust to quick deliveries, and lead to fatigue.

Too Light: A bat that's too light might feel whippy, but it can lack power and sometimes lead to a loss of control if you over-swing.

The "Pick-Up" Test: This is more important than the actual static weight on a scale. Hold the bat by the handle and extend it in front of you. Does it feel balanced? Does it feel lighter than its actual weight? This "pick-up" is critical for comfortable manoeuvring and quick hand-eye coordination. A well-balanced heavier bat can often feel lighter on the pick-up than a poorly balanced lighter bat.

3. Sweet Spot Position 
Tailor your sweet spot to your style of play - usually cricket bats will be marked as having a low, mid, or high sweet spot.
Here's a breakdown below:

Low Sweet Spot: Favoured by front-foot players, typically those playing on flatter, slower pitches (less common here, but good for driving).

Mid Sweet Spot: The most common and versatile profile, suitable for all-round players and a good choice for the variety of pitches we encounter.

High Sweet Spot: Preferred by back-foot players, or those playing on bouncier pitches (like some fast wickets). Good for cutting and pulling.


Sweet Spot Positions


PROFILES

4. English vs Kashmir Willow
This is a BIG one!
So what's the difference?

English Willow: This is the gold standard for cricket bats due to its superior performance, lightness, and responsiveness. It's renowned for its fantastic "ping" (the sound and feel of the ball coming off the bat).

English Willow is typcially graded (Grade 1 being the highest, then 2, 3, etc.). Higher grades typically have more unblemished grains, better performance, and a higher price tag. But Don't be afraid of a few blemishes or a slightly lower grade if the bat feels good – sometimes a Grade 3 bat can outperform a Grade 1!

Kashmir Willow: This is a more affordable and durable alternative. However, it's typically heavier and doesn't offer the same "ping" or feel as English willow.
Kashmir willow is ideal for casual play, beginners, or those on a tighter budget. For serious match play, especially at higher levels, English willow is highly recommended.


5. What does "Ping" mean for a cricket bat?
If you’ve ever picked up a cricket bat in-store, you’ve probably heard someone say: “That bat has great ping.” But what does that actually mean? Fraser explains below -

 


Still not sure? Don't Be Afraid to Ask!
Our staff at the Greg Chappell Cricket Centre are very knowledgeable and can offer tailored advice.

 

Remember, once you buy your new English willow bat, it will need knocking in before use. 
You can check out our range of GCCC Exclusive Knock in Services here - 

Or if you want to give it a crack yourself - check out our DIY Knock In Guide


May your new blade be filled with runs and boundaries!

If you require further expert advice and assistance in hand-selecting your new bat please call us on 1800 469 928 or email us on enquire@cricketcentre.com.au our cricketing experts will be happy to help!

 

What can be Customised?
Bat Weight, Handle Shape, Toe Shape, Sticker Selection & Bat Profile
*If you have any additional requests you can leave in the order comments and we will check with the bat maker to see if it can be done!

How long will it take?
Please allow up to 6 weeks for creation of your custom bat after the final design has been approved.
Once the bat is complete, you will be notified by the GCCC and we will ship the bat to you, or you can collect from your local GCCC store – simply make your selection at checkout!

Warranty & Returns Information
Warranty Information
GCCC will deal with any return of a bat purchased either from our Stores or Online. We will always assess your claim in adherence of the Australian Consumer Law. All cricket bats sold by GCCC have a 12-month warranty against damage deemed to be manufacturing fault & no fault of the consumer. Most claims cannot be remedied instantly.

Bat Preparation Requirement: You must properly prepare your custom bat before use. This includes Knocking-In and applying Extratec facing & Toe protection. Warranties are unable to be applied if proper preparation of the bat is not undertaken.

All warranty claims require the bat to be examined by the manufacturer to verify a fault is present. Claims are assessed on a case-by-case basis in accordance with consumer law.

The Warranty Does Not Cover
Yorker damage to the toe of the bat.

Damage that occurs due to lack of Knocking/Playing In, machine Knocking-In or inaccurate play.

GCCC doesn’t recommend that bats be Knocked/Played In by machine. Machines often fail to complete the process correctly or damage the bats and put pressure on the shoulders causing damage.

Damage resulting by bats being machine prepared (not naturally Played In)

Damage that occurs due to poor preparation/maintenance (e.g. lack of toe guard, over/under oiling etc)

Damage due to moisture (wet weather) or heat (do not leave in car boot/direct sunlight etc)

Damage from non-leather or composite balls (including bowling machine balls)

Improper use (including hitting things others than cricket balls – eg stumps)

Returns and Change of Mind
There are no Change of Mind Returns on SCC Custom items. Due to the personalised nature of the product, you must be certain of your specifications before ordering.

For any profile selections outside the listed options (like scalloping, spine etc.), the master craftsmen use their expert judgement to select what best complements your other selections. This is part of the custom order and not grounds for a return.

If the bat is deemed to have a manufacturing defect, it is subject to the warranty and returns process described above.

Postage, Delivery & Click & Collect Information

Shipping Cost

Your Postage costs will vary according to the weight and selected method of delivery. The Greg Chappell Cricket Centre works closely with Australia Post to provide the most cost effective and accurate postage prices. If a combination of items goes above the capped weight (22kg Domestic, 20kg International) you will be contacted by our Customer Service team and quoted a price.

For all ground equipment and other marked items, you will be contacted by our Customer Service team for a freight cost. Please see product descriptions for more information.

DOMESTIC POST PRICE GUIDE

0kg - 500g $12
500g - 1kg $15
1kg - 3kg $18
3kg - 5kg $21
5kg - 10kg $35
10kg - 15kg $45
15kg - 21kg $65
22kg+ P.O.A


DOMESTIC EXPRESS POST PRICE GUIDE

0kg - 500g $18
500g - 1kg $22
1kg - 3kg $28
3kg - 5kg $35
5kg - 10kg $65
10kg - 15kg $95
15kg - 21kg $130
22kg+ P.O.A

 

International Order Price and Delivery

Please note: Due to contractual restrictions, we are unable to send Asics products overseas.

Taxes, Duty, Customs: The GCCC takes no responsibility for Taxes, Duty and Customs charges that may be incurred upon arrival of your order at destination country. Please be aware that these additional charges may apply to your order.

Greg Chappell Cricket Centre holds no responsibility for incorrectly provided addresses; please double check you have provided the correct address prior to finalizing your order.


USA Cricketers: Yes, we are shipping to the USA! If you can't see the option for 'Shipping' in your checkout, please email us with the items you wish to order and we can send you a quote for final confirmation and payment.
Please note, your order may be subject to additional import duty costs due to the recent changes in U.S. tariff and import regulations.


PRODUCT WEIGHT GUIDE 

This is a guide to give you an indication on your postage charge. The weights can vary from each manufacturer on some goods. If you would like a more accurate total, please call us on 1800 469 928. Weights are shown for individual items not as a combined total.

BAT/SMALL PERSONAL BAG/SHOES

1.8KG

PADS/KEEPING PADS/1 DOZ. BALLS

2.5KG

LARGE PERSONAL BAG/FULL SET OF STUMPS

3.5KG

TROUSERS /SHIRT /THIGH PADS / BATTING GLOVES / KEEPING GLOVES

0.5KG

HELMET

1.2KG

HATS /GRIPS / TAPE/INNERS /SUNGLASSES /GROIN PROTECTORS

0.25KG

BAT STICKERS

0.05KG

 

Please see the Australia post Express network to find out whether your area is included:

http://auspost.com.au/parcels-mail/delivery-areas.html?ilink=mm-delivery-areas-1


Delivery Times & Order Delays

The Greg Chappell Cricket Centre will process your order within 1 business day of your payment being processed.  However, your order may be delayed for the following reasons:

  • Stock availability
  • Store Hours/Closures
  • Incorrect Address provided
  • Postal Delays E.g. Bad weather
  • Payment has not been accepted (Check for confirmation email)
  • Personal details may need to be confirmed for fraud prevention
  • Your order may be coming from different locations and could be under different delivery times.

Standard Post times

Within 5 Working Days for Eastern States & 7-10 Working days for other regions of Australia.

Express Post times

Major capital cities 1 working day in all states, Tasmania and NT 1-3 Working days, Country/Regional Areas in other states 1-3 Working Days.

If you are still unsure as to why your order may have been delayed please send through any questions to: enquire@cricketcentre.com.au

 

Split Deliveries

The Greg Chappell Cricket Centre will always attempt to deliver your goods from a single location, however, we may need to source goods from multiple locations to finalise the order and have it delivered in the most time efficient manner. Your goods may arrive on different days and possibly via different carriers.

 

Track My Order

If you have provided a correct and current email address, you will receive your tracking information via email once it has been dispatched. If you have not received your tracking information, check your junk folder before contacting us at: enquire@cricketcentre.com.au with your order number in the subject field.

If you have your tracking number; click this link to get an update: https://auspost.com.au/parcels-mail/track.html#/track

We recommend checking tracking after 8pm on the day (next business day for weekends) you receive this email.

 

Click & Collect

The Greg Chappell Cricket Centre will always attempt to process your order as soon as possible. We ask that you wait to be contacted by GCCC to confirm your order before proceeding to collect instore.

Stock availability in your chosen pickup location may affect processing times or collection times for your order. GCCC will advise you of any delays & notify when your order is ready for collection.

Orders will be held for 30 days after being confirmed as ready for collection. If your order has not been collected by this time, it may be cancelled, and a refund processed.

 

Further Information

If you are unable to find what you are looking, please feel free to contact us enquire@cricketcentre.com.au or call us on 1800 469 928

GCCC CRICKET BAT WARRANTY

At the Greg Chappell Cricket Centre (GCCC), we want you to walk out to the crease with complete confidence! Cricket bats are crafted from willow—a beautiful, natural, and soft timber designed to repeatedly strike a hard leather object. Because of this unique job, natural wear, tear, and superficial surface cracking are completely normal and part of a bat's lifecycle.

All cricket bats purchased from GCCC (in-store or online) come with a 12-month warranty covering manufacturing faults, fully compliant with the Australian Consumer Law (ACL).


The Greg Chappell Cricket Centre (GCCC) will always endeavour to process warranty claims within a reasonable timeframe and strictly in accordance with Australian Consumer Law (ACL) guarantees. Our goods come with guarantees that cannot be excluded under the ACL. 
 
Every warranty claim is assessed on a case-by-case basis. Following a physical inspection, GCCC will evaluate the item to determine the nature of the fault and whether it constitutes a minor or major failure. While we strive to process claims as quickly as possible, some claims may require further assessment or consultation internally or with the manufacturer to accurately determine the cause of the fault. 
 
Minor Faults 
If the problem is a minor fault, GCCC will repair the item within a reasonable timeframe, provided the repair resolves the issue with no foreseeable negative impact or recurrence. 
 
Major Faults  
If an item has a major fault, you are entitled to choose between a refund, exchange, or store credit. Under the Australian Consumer Law (ACL), a major fault occurs when the item: 
• Has a problem that would have stopped someone from buying the item if they had known about it. 
• Is unsafe. 
• Is significantly different from the sample or description. 
• Doesn’t do what we said it would, or what you asked for, and can’t easily be fixed .

Examples of Faults in Cricket Bats

Minor Fault: A broken handle or standard surface/edge cracking. These are easily repaired. 

Major Fault: The blade of a bat completely snaps in half, or the main cleft splits entirely down the middle when striking a cricket ball.


Bat Warranty Overview
 
Because cricket bats are crafted from natural English willow, standard wear and tear—including surface cracks and edge marks—are completely normal and part of the bat's natural lifespan. This can even occur in the early stages of the knocking-in process and is rarely a cause for concern. 
 
However, if you experience a genuine manufacturing issue, our warranty process falls into two categories: 
 
1. Minor Faults - A minor fault involves superficial damage or issues that can be easily and effectively fixed. For these issues, GCCC will arrange a professional repair to get your bat back into match-ready condition. 
 
2. Major Faults - A major fault occurs when there is a severe structural failure that makes the bat completely unusable (for example, the blade of a bat splitting entirely in two pieces during general play, provided there is no evidence of misuse). If a bat is assessed as having a major fault in adherence to our warranty guidelines, GCCC will offer your choice of a refund, replacement, or store credit. 
 
The Assessment Process  
Whenever a bat is returned, our team will physically inspect the damage to determine whether the issue is a minor fault, a major fault, or standard wear and tear. While we strive to process claims as quickly as possible, please note that most cricket bat claims cannot be remedied on the spot. They typically require further assessment and consultation with the manufacturer to accurately determine the cause of the fault and the appropriate solution. 
 
 
Bat Warranty: Specific Guidelines
 
Things to Remember (The Nature of Willow) 

• Cracking is Natural: A cricket bat will not look new forever. Surface cracks can appear even during the initial knocking-in process and rarely do these indicate a manufacturing fault or defect. A small amount of superficial cracking is completely normal, has no impact on performance, and is a natural characteristic of English willow. 
• Preparation Variances: Knocking-in times are a general guide. Some bats require more preparation than initially advised. Completing a set number of hours does not automatically mean the bat is match-ready; the quality and technique of the knocking-in are what truly matter. 
• Lifespan & Care: The lifespan of a bat is directly determined by; how well it is initially prepared, how often it is used, the conditions on which it is used in and how well it is stored/maintained. Premature or excessive cracking can often indicate insufficient knocking-in, improper use, or simply the natural reaction of softer willow. 
• Price vs. Durability: The price of a bat reflects the grade of willow as determined by the manufacturer, not its potential longevity. Premium, higher-priced bats are often made from softer, lower-density willow - while they typically offer superior performance, they may not last as long as cheaper, denser bats. 
• Required Protection: Added protection such as Extratec (facing) and toe guards are highly recommended to enhance longevity.

Please note that if a bat sustains damage directly resulting from a lack of standard care - such as playing without a correctly fitted toe guard, exposing the toe to moisture, or insufficient oiling - this is considered neglect and will not be covered under warranty.  


The Bat Warranty Does Not Cover
 
A warranty claim may be declined if the bat has been subject to misuse, neglect, or general wear and tear. Specifically, warranties strictly do not cover: 

• Improper Preparation: Damage resulting from a lack of proper knocking-in or playing-in. Please note: GCCC strongly advises against generic machine preparation or preparation outside of GCCC. Machines often fail to complete the process correctly and can place excessive pressure on a bat, causing structural damage. 
• Poor Maintenance: Issues arising from inadequate care, such as over-oiling, under-oiling, or the absence/poor maintenance of a toe guard or Extratec facing. 
• Improper Use: Damage caused by hitting objects other than a cricket ball (e.g., striking the stumps, tapping the crease, sliding the bat or hitting the ground). 
• Incompatible Balls: Damage sustained from using poor-quality balls, non-leather composite balls, or heavy bowling machine balls. 
• Inaccurate Play (Yorker & Shoulder Damage): Impact damage outside of the intended hitting zone (the sweet spot/middle), including yorker damage to the toe or cracking on the edges and shoulders caused by inaccurate play. 
• Environmental Damage & Poor Storage: Damage caused by moisture (e.g., playing in wet weather or batting on a damp wicket) or excessive heat (e.g., leaving the bat in a hot car boot or in direct sunlight). 
• Excessive Use: General wear and tear that occurs over time from heavy or prolonged usage. 
• Surface Cracking: Superficial cracks on the face, toe, or edges of the bat. This is inevitable for English Willow and does not resemble a manufacturing fault and does not impact the bat's performance. 
• Consumables & Cosmetics: Peeling, bubbling, or scratched stickers, as well as standard wear and tear on the rubber grip, Extratec facing, or toe guard. 
• Removal or Alteration: The removal or alteration of original manufacturer stickers and decals (which may prevent accurate identification of the bat). 
 
 
GCCC Bat Warranty Process
 
To determine the appropriate course of action for a warranty claim, GCCC must physically assess your bat. Because every bat and playing situation is unique, there is no standard remedy; each claim is evaluated strictly on a case-by-case basis. 

• Assessment: Depending on the nature of the fault, the remedy may include a repair, replacement, store credit, or refund. GCCC processes warranty returns for goods purchased both in-store and online, and all claims are assessed strictly in adherence to the Australian Consumer Law. 
• Warranty Period: Please refer to our Warranty Periods for the listings on each specific product. All cricket bats sold by GCCC carry a 12-month warranty against manufacturing faults, provided the damage is not the result of consumer misuse, neglect, or standard wear and tear. See terms above. 
• Timeframes: Please note that most claims cannot be remedied instantly in-store. Bats with broken handles, repairable cracks, and other minor faults that fall within the warranty guidelines are typically sent to the manufacturer for professional repair. Please allow an average of 10–14 working days for the assessment and repair process to be completed in conjunction with the manufacturer. 
• Proof of Purchase: A valid proof of purchase (as listed above) must be supplied by the customer to initiate any warranty claim.



🛠️ The Assessment & Remedy Process

If you believe your bat has a manufacturing defect, we are here to help guide you through the process. Please note that most bat claims cannot be remedied instantly, as the bat must be physically examined.

Timeframe: Assessments and structural repairs (such as handle replacements or minor binding) take an average of 10 to 14 working days in conjunction with the manufacturer.

Remedies: Depending on the severity and nature of the fault (under ACL guidelines), the course of action may include a professional repair, a replacement bat, or a refund. If a fault is minor, a structural repair is the industry-standard remedy.



📋 How to Make a Claim

Do not head straight to a store or post your bat back without contacting us first. Let’s get the ball rolling online or over the phone to save you time.

Step 1: Get in Touch

Before sending or bringing your bat to us, contact our Customer Service team to discuss the issue.

📞 Call: 1800 HOWZAT (1800 469 928)

✉️ Email: enquire@cricketcentre.com.au

OR fill in a GCCC Returns Form and our Customer Service team will review and advise of next steps.

Step 2: Provide Proof of Purchase

To process any warranty claim, you must supply a valid proof of purchase. This includes your original register receipt, an online order confirmation email, or a bank statement showing the transaction.
And if you have a GCCC Account, we can easily locate this in your purchase history!

Step 3: Present the Bat

Following instructions from our team, you can either bring the bat into your local GCCC store or securely mail it back to one of our stores for a professional assessment.

Please Note: For custom-built bats (such as the Gray-Nicolls Custom Builder & SCC Custom Bats), please note that change-of-mind returns are not accepted due to the personalised nature of the product. However, they remain fully covered by the 12-month manufacturing warranty outlined above.

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