Warranty Return – General:
The Greg Chappell Cricket Centre will always endeavour to process warranty returns within a reasonable time frame and in accordance with ACCC Consumer Guarantees.  You can choose a refund or exchange if an item has a major fault.  This is when the item:
•    Has a problem that would have stopped someone from buying the item if they had known about it
•    Is unsafe
•    Is significantly different from the sample or description
•    Doesn’t do what we said it would, or what you asked for and can’t easily be fixed
If the problem is a minor fault, we will repair the item within a reasonable time.
Please refer to the table below for all industry standard manufacturer warranty periods and guidelines. 

Please note that the warranty period commences from the date of purchase.

 Due to Health & Safety precautions we will not accept any returns on personal undergarments (such as briefs, trunks & jocktraps), protectors or socks.

All other products not listed, and any products out of this warranty period, will be assessed by the GCCC and the manufacturer on a goodwill basis.

For any concerns, queries or claims, please email enquire@cricketcentre.com.au or free call 1800 HOWZAT (469 928).

Making a Claim
Contact Customer Service or your local GCCC Store FIRST: Before returning any item, contact the GCCC team to discuss the issue.

Contact Options:
Free Call: 1800 HOWZAT (1800 469 928)
Email: enquire@cricketcentre.com.au

Follow the instructions provided by the GCCC team, to get your product back to us for assessment.