Shipping Cost

Your Postage costs will vary according to the weight and selected method of delivery. The Greg Chappell Cricket Centre works closely with Australia Post to provide the most cost effective and accurate postage prices. If a combination of items goes above the capped weight (22kg Domestic, 20kg International) you will be contacted by our Customer Service team and quoted a price.

For all ground equipment and other marked items, you will be contacted by our Customer Service team for a freight cost. Please see product descriptions for more information.

DOMESTIC POST PRICE GUIDE

DOMESTIC EXPRESS POST PRICE GUIDE

International Order Price and Delivery

Please note: Due to contractual restrictions, we are unable to send Asics products overseas.

Taxes, Duty, Customs: The GCCC takes no responsibility for Taxes, Duty and Customs charges that may be incurred upon arrival of your order at destination country. Please be aware that these additional charges may apply to your order.

Greg Chappell Cricket Centre holds no responsibility for incorrectly provided addresses; please double check you have provided the correct address prior to finalizing your order.

USA Cricketers: Yes, we are shipping to the USA! If you can't see the option for 'Shipping' in your checkout, please email us with the items you wish to order and we can send you a quote for final confirmation and payment.
Please note, your order may be subject to additional import duty costs due to the recent changes in U.S. tariff and import regulations.

PRODUCT WEIGHT GUIDE 

This is a guide to give you an indication on your postage charge. The weights can vary from each manufacturer on some goods. If you would like a more accurate total, please call us on 1800 469 928. Weights are shown for individual items not as a combined total.

Please see the Australia post Express network to find out whether your area is included:

http://auspost.com.au/parcels-mail/delivery-areas.html?ilink=mm-delivery-areas-1

Delivery Times & Order Delays

The Greg Chappell Cricket Centre will process your order within 1 business day of your payment being processed.  However, your order may be delayed for the following reasons:

• Stock availability
• Store Hours/Closures
• Incorrect Address provided
• Postal Delays E.g. Bad weather
• Payment has not been accepted (Check for confirmation email)
• Personal details may need to be confirmed for fraud prevention
• Your order may be coming from different locations and could be under different delivery times.

Standard Post times

Within 5 Working Days for Eastern States & 7-10 Working days for other regions of Australia.

Express Post times

Major capital cities 1 working day in all states, Tasmania and NT 1-3 Working days, Country/Regional Areas in other states 1-3 Working Days.

If you are still unsure as to why your order may have been delayed please send through any questions to: enquire@cricketcentre.com.au

Split Deliveries

The Greg Chappell Cricket Centre will always attempt to deliver your goods from a single location, however, we may need to source goods from multiple locations to finalise the order and have it delivered in the most time efficient manner. Your goods may arrive on different days and possibly via different carriers.

Track My Order

If you have provided a correct and current email address, you will receive your tracking information via email once it has been dispatched. If you have not received your tracking information, check your junk folder before contacting us at: enquire@cricketcentre.com.au with your order number in the subject field.

If you have your tracking number; click this link to get an update: https://auspost.com.au/parcels-mail/track.html#/track

We recommend checking tracking after 8pm on the day (next business day for weekends) you receive this email.

Click & Collect

The Greg Chappell Cricket Centre will always attempt to process your order as soon as possible. We ask that you wait to be contacted by GCCC to confirm your order before proceeding to collect instore.

Stock availability in your chosen pickup location may affect processing times or collection times for your order. GCCC will advise you of any delays & notify when your order is ready for collection.

Orders will be held for 30 days after being confirmed as ready for collection. If your order has not been collected by this time, it may be cancelled, and a refund processed.

Further Information

If you are unable to find what you are looking, please feel free to contact us enquire@cricketcentre.com.au or call us on 1800 469 928

Just bought a brand-new cricket bat and need some help Knocking it in? The Greg Chappell Cricket Centre has you covered!

If you wish to prepare your new bat yourself, we have a How-To guide in the video below - 

Alternatively, read on to find out about the Professional In-Store Bat Knocking-In Services offered by the GCCC - 

At the Greg Chappell Cricket Centre, we want you to walk out to the crease with complete confidence. English willow is a beautiful, natural, and soft timber designed to strike a hard leather ball—but before your new blade ever faces a bowler, it needs to be properly prepared!

To ensure your bat performs at its peak and your manufacturer warranty remains fully protected, we offer expert, professional In-Store Knocking-In Services across all of our locations nationwide.

Please Note: We have updated our services to focus entirely on precision preparation. The previously offered Match Ready service is not currently available. However, bat knocking-ins are now handled exclusively through our In-Store Service, ensuring your bat receives dedicated, hands-on attention from our expert GCCC Kit Crew & it is ready for you to use faster!

Our In-Store Knocking-In Services

Whether you bought your bat from us or brought in an external favorite, we’ll Knock the bat so it's structurally sound and ready for you to test at the nets.

1. GCCC Standard Knocked-In Service

Our core service to structuralize and harden the willow face, providing the crucial baseline compression your bat needs before facing leather.

This Service includes:
Pressing of Bat
Hand Knocking of Toe
Hand Knocking of Edges
Extratec Applied

GCCC Purchased Bats: $75 (Member Price)

Externally Purchased Bats: $110 (Member Price)

2. GCCC Priority Knocked-In Service

In a rush for am upcoming game or pre-season training? Jump the queue with our fast-tracked turnaround option.

GCCC Purchased Bats: $95 (Member Price)

Externally Purchased Bats: $135 (Member Price)

Cricketers Please Note

• Additional charges may apply for cleaning /repairing bats that have been used, pressed, poorly knocked/oiled or damaged.
  
• Please be aware, there are strictly no returns once the knocking in service is underway or completed.
• You will still be required to "Play In" your new bat following these services, prior to Match Use. Throw downs & net sessions are required to assess YOUR bat. Some bats are made of softer willow than others & may require additional "Playing In".

Why Choose The GCCC In-Store Service?

Most cricket bat manufacturers will void a warranty if a bat breaks due to insufficient or poor preparation - so not preparing your new cricket bat will jeopardize your warranty.
Our GCCC In-Store service will help you get your bat well on the way to "Match Ready", so that you can get to the "playing-In" stage, faster!

No Commercial "Strapped-In" Machines: GCCC strictly advises against automated commercial machines that strap a bat down and smash it uniformly. These frequently cause deep bruising to the willow or immediate shoulder damage.

Hand-Guided Precision: Our specialised in-store process is carefully monitored by hand, allowing our crew to adjust the impact force and spend extra time on the specific areas your unique willow cleft needs most.

Add Crucial Extra Protection In-Store

While your bat is with us for its knocking-in service, we highly recommend adding these vital defensive features to protect the most vulnerable zones of the blade:

Toe Guard / Toe Goo Application: Protects the bottom of your bat from structural splits caused by damp pitches or digging out lethal yorkers. This is a requirement for warranties as toe damage from damp wickets, tapping, sliding etc is not a manufacturing fault.

Grip Modifications: Ask our team to fit an extra grip or anti-slip additions for ultimate feel at the crease.

Ready to prep your blade?

Simply head into your nearest Greg Chappell Cricket Centre location and our expert Kit Crew will get you sorted.

Have questions about our current turnaround times? Give our national customer service hotline a buzz on 1800 469 928 or email us at enquire@cricketcentre.com.au.